Frequently Asked Questions

• Applicants must be 18 years of age or over.
• Applicants must not be working or studying full-time.
• Applicants must have access to a computer and mobile-phone.
• Please read the Role Description for the role and only apply if you believe that you can meet the role requirements.

Although each visit is different, we recommend allowing 4 hours per visit. This includes travelling time and time to write the report.

2 visits per month.

Generally not.  Community visitors typically work in pairs, allowing for collaboration, knowledge sharing and the benefit of two perspectives. In the rare cases where this isn't possible, you wouldn’t be expected to conduct a visit alone if you're not comfortable doing so.

The appointment period is 3 years.

No.  We understand that life brings competing demands, including family responsibilities, travel, medical considerations and university assessment periods. As long as you demonstrate reliability overall, we're happy to work around your schedule.

Yes, as long as you are able to get to and from visit locations independently — whether by public transport, rideshare, or with the help of a family member or friend. There may also be some flexibility in assigning you to visits within your region or locations that are easy for you to reach, so please don't hesitate to call us to discuss your situation.

Yes.  Reasonable expenses are reimbursed in accordance with CVS Policy.

Yes.  We encourage applications from people in Mt Gambier, Berri, Whyalla, Pt Pirie, Pt Augusta and Pt Lincoln.

No.  All visits are carried out Monday to Friday between 9.00 am and 6.00 pm.

We encourage you to contact our office — we're happy to discuss the role and answer any questions you may have. It's also worth knowing that formal appointment by the Minister occurs after the orientation process, meaning the orientation itself is a great opportunity to gain a real insight into the role and decide whether it's the right fit for you.

Many of the sites we visit have clients with various health issues and have entry requirements to be able to enter their premises.

No.  The CVS are unable to guarantee a minimum number of hours per week so are not registered for this purpose.

No.  The appointment period is 3 years. If you are considering full-time employment or study soon, this role is not suitable.

No.  Volunteering with the CVS cannot be used as a placement.

Yes.  We offer a comprehensive orientation program, beginning with a full-day face-to-face orientation session at our office. From there, the Principal or Assistant Principal Community Visitor will invite you to join them on a visit for hands-on guidance. You will then be paired with an experienced visitor for your first series of visits.

Ongoing support includes regular training updates, peer-to-peer engagement through our Community Visitor Forum, and an extensive written visitor manual to refer back to at any time.

Yes.  The CVS will conduct 3 referee checks.

Yes.  The following clearances and/screenings are required prior to appointment to the role:

• NDIS Worker Check
• Working with Children Check
• Aged Care Sector Employment Check

You will be provided more information about this further down the track and the CVS will assist you in obtaining these checks. There will be no cost to you.

• Good written and verbal communication skills
• Ability to relate well to a range of backgrounds and life experiences.
• Ability to respect and embrace diversity.
• Ability to be flexible and to work both autonomously and as part of a team
• Ability to handle highly sensitive enquiries objectively and professionally.
• Knowledge, understanding and commitment to confidentiality and information sharing guidelines.
• Basic computer skills, including effective navigation of the Internet.
• Willingness to learn and undertake the CVS Volunteer training program.

The Recruitment and Training Officer will contact you to arrange a time to discuss your application further.

Yes.  All applicants are notified about the status of their application.

As you will be volunteering with clients, the CVS has a rigorous recruitment and training process.  You can expect this to take several months.