Privacy

Your Data and Freedom of Information

Our websites use cookies to support website functions and remember your viewing preferences.

We use this information to understand and improve website performance. We do not identify individual users or track their browsing activity unless required by law.

The Department is committed to transparency, accountability and access to information through Freedom of Information.

When you contact us or register for a members area

If you contact us through a form or email, we may keep your email address so we can respond to your enquiry.

If you register for a members area, we may keep your email address to manage your account and membership.

Your information is stored securely and will not be used for other purposes or shared without your consent, unless required by law.

Live Chat

We use a third-party service called LiveChat to provide online chat support for some content. Information you provide through LiveChat is protected by security measures. For more information on how LiveChat manages your personal information, see the Livechat Privacy Policy

Social Media

Comments and interactions on our social media channels may be recorded for administrative purposes. Any personal or confidential information is handled in line with the Department's privacy statement.

You can also view our social media Terms of Use

Links to other websites

The Department provides links to other websites that may be relevant to the South Australian community, to business or government. If you follow a link to a website not managed by the Department, our privacy statement no longer applies.

MailChimp and privacy consent

We use MailChimp to distribute some email newsletters.

When you subscribe to a newsletter, MailChimp may collect information such as your email address, device information, and how you interact with emails and websites. By subscribing, you acknowledge that your personal information will be handled according to MailChimp's Privacy Policy and Terms of Use.

MailChimp is based in the United States and stores information outside Australia. This means that Australian privacy law does not apply and does not protect your information. You can unsubscribe at any time using the link included in every newsletter.

For more information, see the MailChimp Privacy Policy.

Privacy complaint

If you believe the Department has failed to comply with the IPPs and/or this privacy statement, please contact us through our feedback and complaints options.

If you are not satisfied with the response you receive, you are able to lodge a written complaint with the Privacy Committee of South Australia.