Contact us: 1800 606 302

Community Visitor Scheme

Community Visitor Scheme

Advocacy and Assistance

The Community Visitor Scheme provides advocacy and assistance to clients, their carers and family members as they work to resolve issues relating to care and service provision.

The Scheme is for people living with disability or mental illness who are:

  • receiving care in a mental health treatment centre or hospital
  • attending a community mental health facility
  • living in disability accommodation
  • attending a Day Options program
  • living in a Supported Residential Facility (SRF).

Clients, carers and family members can request a visit by Community Visitors. Phone 1800 606 302 between 9.00 am and 5.00 pm weekdays (available from mobile phones and within South Australia).

Email the Community Visitor Scheme at

Useful Links

If, after all reasonable steps have been taken, you are still not satisfied with the outcome, you can contact the Health and Community Services Complaints Commissioner. Phone 8226 8666 or 1800 232 007.

If your complaint relates to discrimination, you should contact the Equal Opportunity Commission on 8207 1977.

State Ministers responsible for Disability and Mental Health: