Contact us: 1800 606 302
Community Visitor Scheme
Community Visitor Scheme Login

Volunteer with the Community Visitor Scheme

Community Visitors are trained volunteers who work in pairs to visit and inspect the facilities, and engage with as many clients as possible to hear about their experiences.  They also make inquiries into client care and treatment.

Community Visitors first communicate any issues to staff at the facility to try and resolve matters. They also provide the Principal Community Visitor with a written report on their visit.

Reports cover whether clients:

  • have a plan of care and support in place and have been involved in its development
  • are being treated with dignity and respect
  • are receiving responsive and appropriate services for their needs
  • are supported in facilities that meet required standards and their needs.

Who can apply?

Who can apply?

Applicants must be:

  • over 18 years of age
  • not working full-time
  • willing to undergo relevant Screening
  • able to access a computer and mobile phone
  • vaccinated against COVID-19 or have a medical exemption in accordance with ATAGI recommendations*

* An essential part of the Community Visitor role involves visiting various health, care and community settings. To be eligible applicants must be vaccinated against COVID-19 or have a medical exemption in accordance with ATAGI recommendations from obtaining an approved vaccination in order to comply with current Emergency Management (COVID 19) Directions pertaining to the COVID-19 Vaccination in order to fulfill the requirements of the position.

Applicants from regional SA are encouraged to apply.

Visits are conducted during the hours of 9.00 am to 6.00 pm Monday to Friday.

Community Visitors are expected to be available for 2 to 3 visits per month.

Reasonable out-of-pocket expenses are reimbursed by the Scheme.  Read our ‘Volunteering with the South Australian Community Visitor Scheme (PDF 293.3 KB)’ brochure for more information.

How to apply

How to apply

Complete the online Community Visitor Application Form. To receive a printed form, email us at

Include with your application:

  • your résumé
  • the names and contact details of three referees who can confirm that you have skills relevant to the Community Visitor Role (PDF 226.0 KB). Relatives or very close friends cannot be referees.

If your application is successful, you will be invited to:

  • attend an interview.
  • attend a two-day training workshop and at least two orientation visits.
  • assist us to submit a screening check for you. You must be cleared by the Screening Unit before you can work as a Community Visitor.

This site is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2021 DHS .

Provided by:
Department for Communities and Social Inclusion
Last Updated:
16 Mar 2021
Printed on:
29 Nov 2022
The Community Visitor Scheme website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016