Requesting a visit

The Community Visitor Scheme provides advocacy and assistance to people living with disability or mental illness, their carers and family members as they work to resolve issues relating to care and service provision.

The Scheme is for people who are:

• receiving care in a mental health treatment centre or hospital
• attending a community mental health facility
• living in state-run disability accommodation
• living with disability and in South Australia and have 'opted-in' for visits.

If you are interested in a social visit for an older person, please visit the Aged Care Volunteer Visitors Scheme (ACVSS)

Disability opt-in visits

People living with disability, carers, family members and service providers can request a visit from Community Visitors. If requesting a visit on behalf of someone else, please ensure that person is aware of the request.

A CVS visit involves two Community Visitors meeting with a person living with disability in the person's home. The visit acts as a wellbeing check in line with the Universal Declaration of Human Rights. The Community Visitors will ask about the supports and services the person receives and any barriers the person is experiencing.

The Principal Community Visitor will receive a report of the visit. The Principal Community Visitor can report serious matters of concern to the Minister for Human Services.

If you would like to request a visit — for yourself or for someone else — please contact us.

Contact us

Phone 1800 606 302 (9.00 am to 5.00 pm, Monday to Friday)
Email cvs@sa.gov.au